I are actually an AA client for over twenty five many years. Your service has become disappointing to mention the the very least. It is actually in all regions of service from sign in to , tavel to baggage handling.
The worst flight knowledge of my lifetime was taking my relatives of 16 on American Airlines. Dropped our baggage equally strategies. We won't be flying American all over again.
Very first, although this electronic mail is just not supposed for a reaction to the remarks you just submitted, it does ensure We've been given your feedback and also have assigned a reference number, which you see underneath.
We recently returned from Hayden CO. They were being begging for volunteers to give up their seats. We have been advised we would get $seven hundred.00 each and hotel vouchers if we gave up our seats. We straight away volunteered. We have been instructed to wait for everybody to board the aircraft and they would look after the vouchers.
After we completed under-going Immigration and Customs and baggage and we had Fantastic issue acquiring the A single AA Client Service person who was particularly tricky to cope with when it comes to the arrangements with the night time and following early morning. We discovered that there were no hotel rooms readily available. At eleven.45 pm he ultimately gave us a voucher to the 9AM flight the subsequent early morning plus a $12 voucher for foods.
Your shopper service Reps are under helpful. Immediately after seeking to show up at a scheduled for months coaching seminar our flight was canceled making us struggling to attend. The only thing supplied by American Airways have been apologies as well as a refund of your flight.
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th on account of health issues. I comprehend we will use our tickets inside the 12 months from day of order.
Current flight from Austin to Ft Myers on which I'd requested wheelchair support didn't supply any jetway aid and Completely almost nothing in Ft Myers from plane to baggage declare and NOONE to inquire.
by no means at any time acquired these lousy service and a company that simply doesn’t care about there shelling out customers
On May perhaps 21, 2016 I had been with a flight 1087 from Dallas to Atlanta. At some time all through that flight I felt Unwell and was wanting to rise up, having said that, I handed out And that i do not keep in mind the rest. I had been out on the ground and acquired later that there have been health-related individual about the aircraft who assisted me. I was taken to the clinic and was admitted. I had been during the clinic right until some assessments had been done and was told that I maybe had a seizure, getting discharged on Tuesday night. I'd to change my flight back to Oklahoma City simply because they felt I required to get the medication in my procedure prior to traveling. I want to thank YOURURL.com the flight attendants, those medical people around the aircraft who took terrific treatment of me and all those flying who participated in some way to make certain that I was O.
The flight crew automatixallu built me Test my bag Despite the fact that thier had been many open overhead bins. See connected flight details. It might be wonderful should they crew did bot noticed it wasnt thier fault and dont blame them.
We is not going to fly American Airways at any time all over again, and neither will my relatives and buddies. they will drop lots over the $863 he stated.
So bottom line…..Except you return to me with some form of consideration, you’ll never see me all over again.
Even with what happened on this situation, we hope you'll continue on to select American Airways on your vacation needs. We are going to work hard making sure that you receive the service you assume and have earned.